The all-new luxurious suites offer pure pampering with 24-hour room service and an outdoor whirlpool. I am guessing that if you are in the preferred club you would get more attentive, individualized service. Located in Uvero Alto, Now Onyx Punta Cana is set on a remote, palm-studded beach. We are American, but the Canadians on the resort had to get a different test, and they had to wait much longer than we did.ĭespite these downfalls, overall, the majority of the staff was very friendly and helpful. The system they had in place for signing up for a test and getting the test was incredibly unorganized and required waiting in line for over an hour both to sign up and to get the test. The worst part of the trip was dealing with the required covid test that we needed to travel home. Terms & Conditions Luxury Onyx Punta Cana All-Inclusive Family Resort Enjoy these great accommodations at the lowest rates online guaranteed by attending a 2-hour informative sales presentation in this special Timeshare / Vacation Club promotion. The front desk staff was not very friendly or helpful, in our opinion. Minimum Stay is 4 Nights, Maximum Stay is 7 Nights. I would recommend trying to eat breakfast early and get to the restaurants right when they open if you want to avoid a significant wait. When we ordered room service or ate at restaurants, there was often a wait, especially if we were trying to eat at popular times. Our room was cleaned often and the resort was very clean and well-maintained. Overall, we felt well taken care of, and most of the staff was very kind and friendly.
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